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Why use Qualtrics?

I’m already comfortable with Survey Monkey, Wufoo, or Google Forms... why use Qualtrics?! Okay, okay, I know sometimes it feels like there are TOO MANY tools. If I know how to use one of them, even if I need to “Jimmy rig” it to work like I need it to, or do a lot of manual data sorting on the back end… it’s better than learning ONE MORE TOOL! Right? Well, no.

Qualtrics is such a robust option, and it’s easy to use for research and evaluation, administrative tasks, and teaching and learning! Still unconvinced? You can invite collaborators, collect data offline, and the University of Minnesota is Qualtrics’s largest customer, so if you want to do something unique, there’s help at the ready!

Karen and I recently attended a training day that featured a variety of practical uses from colleagues throughout the University, and we thought you might enjoy seeing what others are doing too.

For research and evaluation

  • Survey panels with participants available world-wide can be facilitated directly by Qualtrics (for a fee). Learn more.
  • Away from campus? You can collect data offline. Learn more.
  • UMN has an agreement related to data security. Contact the Office of Measurement Solutions for details.
  • "Carry Forward" allows you to copy answer choices from one question and bring them into a future question in your survey. For instance, you can first show a question to your participant asking which events or workshops they’ve participated in this year. You can then carry forward the choices they selected into the next question where they can then rate their experiences. Learn more.

For administrative tasks

  • If you love mail merge, you’ll be excited about Piped Text! It allows you to customize question and choice wording for each participant. When you add Piped Text to your survey, it will appear as a line of code, like this: ${m://FirstName}. When participants take the survey, this code will be replaced with unique content. Learn more.
  • Sometimes a response is so important that you need to know about it immediately. For this reason, Qualtrics created a trigger to send you an email notification whenever conditions you specify are met. Learn more.
  • With Qualtrics Salesforce Integration, you can trigger surveys off of Salesforce events and save survey response data into Salesforce. Learn more.

For teaching and learning

  • With over 100 ways to ask a question in Qualtrics, the possibilities are limitless. Click here for an overview of the 18 primary question categories. Hot spot and heat map are two I'm excited to try! 
  • Branching allows you to correct or reinforce student learning with built-in checks for knowledge throughout the module. It’s a bit like a choose your own adventure novel. Learn more.
  • Check data on students’ paths through the branches as early and often as you want. Change the current module, determine the focus of your next lesson, or set the agenda for an in-person meeting.
The College of Education and Human Development’s Digital Education and Innovation office turned a 20-page handout into an interactive module for higher buy-in and better participant preparation. See it in action. Learn more about the department’s use of Qualtrics.

The Med School is also using Qualtrics for Teaching and learning. An interactive learning module replaced a lecture when an instructor needed to be absent, and branching was also useful when they created a way for students to practice diagnosis.

Try it out!

You can log into your free account with your existing U of M login at http://surveys.umn.edu/qualtrics-u-of-m/get-an-account

To access their training materials, webinars, and support visit http://www.qualtrics.com/university/researchsuite/.

3 reasons to use annotations in YouTube

1. Personalize the experience

Remember choose your own adventure books? You can take the same approach with a "spotlight" annotation. Ask a question and create answer-based paths, or simply provide an opportunity to skip ahead.

2. Correct a statement or emphasize a point

After creating a video about raising chickens, Extension Educator Wayne Martin learned more about how they receive immunizations. It had long bothered him that there was a partial truth in the video, but the idea of doing a major video edit can be daunting. In this case, it was unnecessary. Wayne was able to add what he learned to the existing video in just a few minutes with a "note" annotation.

3. Provide a call to action or add more context

At the end of your video, use the "spotlight" annotation tool to encourage viewers to sign up for a mailing list or learn more by visiting a website. Don't put it too early in your video or you'll lose viewers, but allow plenty of time at the end for someone to find their mouse and click before the video ends.

3 reasons to use VideoAnt instead

1. Use on mobile devices

VideoAnt annotations are mobile-friendly and YouTube's are not.

Annotate web hosted HTML5 video on your desktop or mobile device with VideoAnt's responsive video annotation interface

2. Control who can view and who can annotate

This makes VideoAnt excellent for courses and collaborators.

Your private Ants can only be accessed by the users you share them with. You control who can view and who can annotate.

3. Start a conversation

YouTube's annotations are great for presenting information by way of the video creator while VideoAnt is intended to foster conversation among a group.

Ants are easy to share and each annotation acts as a conversation thread - analyze the finer points of a video with other users.

Have you used YouTube annotations or VideoAnt? 

What has worked well for you, and what challenges are you trying to overcome?
Screen shot of new registration page

Did you know your Extension team can accept registrations with credit card payments online?

You know, I (Amy) have had a lot of jobs at the U: dishwasher, cafeteria worker, museum tour guide, dishwasher (again--the U makes lots of dishes), lab tech, junior assistant to the junior assistant scientist, etc. etc...
There are a lot of things around here I do not take for granted (ahem, clean dishes). One of those things is REGISTRATION. Cuz I've done it the old fashioned way and let me tell you, it is a lot of work, and also let me tell you, YOUR HANDWRITING IS NOT AS CLEAR AS YOU THINK IT IS.

Luckily, we have online options now that can ease any UMN Extension program's registration workload!

And just think of all the stuff that you could be taking for granted. Payment security! Emailing registrants with confirmation! Processing of deposits! Financial reconciling and reporting! You can just be like standing around thinking educator-y thoughts and all that stuff will just happen! WHAAAT!

For Online Courses

Extension's Moodle courses are not-for-credit and so can utilize the brand new University-wide non-credit registration system, Destiny One Registration System (DORS) at no charge. Have you heard of DORS already? We are still getting used to it and have been busy being trained. Check out Achieving the Extension Mission Through Volunteers, one of our first setups in this new system. I think it looks pretty nice! And learners who register/pay will automatically be zooped into the Moodle course. Like MAGIC! (Like magic that is super complicated and took five exhausting years to negotiate and setup. STILL. MAGIC. All that matters.)

One thing every Extension program using Moodle should know is that, after December 30, 2015, all Moodle courses that use paid registration will need to be using both Moodle 2.8 and DORS. We have communicated this to all the instructors of Moodle paid courses that we currently support; if this is news to you, please let us know asap!!
Lots more information on DORS can be found in the Destiny One Registration System Info and FAQs document.

For Events and Workshops

As we are transitioning to the new DORS (opening new doors, if you will) (!!!), we are using two registration systems for Extension's events/workshops. No big deal, our team will help you figure out which one meets your needs best for the time being--that's their job and they're awesome at it! See our Registration Service page for how to get started.

What questions do you have about online registration?

Our next portfolio piece is an example of how we can help make the work you (and/or your contractors) have already done work even better for your audience or students, AND be more update-friendly and sustainable for you!

Serve it Up Safely Online Course: Online curriculum moved from custom system to Moodle

Serve it Up Safely is a curriculum for continuing education of state certified food managers. The Food Safety team came to Extension Technology with a course that had been created by a contractor and requested some feedback on its interactivity. Extension Technology was able to work with the Food Safety team to provide them a Quality Matters-style review. Resulting from this review, Extension Technology worked with the team to create a recorded Introduction Video Tour for students to introduce them to the site. Our team also added some advanced Moodle functionality that allowed their contractor’s objects to function optimally in the University’s current Moodle version.

Image of Serve It Up Safely Online Course website

This project was selected through the Extension e-Learning Proposal Process. We work with Extension Educators, Program Staff, and Faculty who offer training or education, like the Turf and Ground Field Day, Equine Demonstrations, the Local Foods College, the Serve it Up Safely Course, and the Master Gardener Core Course. They are ready to expand their reach, make education more accessible, and/or collaborate with colleagues and community members at a distance. If this is you and you’re ready for help, contact us for a consultation or propose a project!

Whoooo needs free photos and music? I bet you do!

Our team gets asked a lot of questions about free PHOTOS and MUSIC for educational use on Moodle and YouTube and websites. We usually recommend searching Creative Commons. I'm excited to show this additional free resource to you!

The University of Minnesota is piloting offering content on three "Stock" sites for free until December. If feedback is positive, they will continue to offer this service. 

First of all the link:
Second of all the instructions:

  1. You MUST be connected to a University network (wifi or hardwire). (VPN that is configured for full tunnel or "Departmental Pools" also will do the trick.)
  2. You must enter from the link above, you cannot enter the site directly or it won't be free!
  3. Select from the following 3 sites of stock content: 
    1. VideoBlocks (video snippets you can insert into your vids as B roll and intro)
    2. AudioBlocks (music and stuff)
    3. GraphicStock (photos and illustrations)
  4.  No login required. Don't make an account.
  5. NOTE: My experience is that after 20 minutes the site will start asking me for a password. So I just go back to it.umn.edu/stock-content to restart whatever free magic was happening. OIT is aware of this bug, and if they continue to offer this service it would use the UMN login.
I am having so much fun finding things on this site to use for our videos and presentations. I spent a little time looking up stuff that might show you the potential in our Extension programming!

Looks like Minnesota water resources! There are tons of water-y scenic shots.

Health and Nutrition team, I know you like carrots! The GraphicStock site is full of vegetables. And flowers. TONS of flowers.

I found some corn, just for you AFNR. Oh and also, there are 8 pages of results for the word "soil." 

Look at this happy couple planting begonias. PLANTING BEGONIAS FO' FREE!

And if you like homogeneous school children, we've got you covered. This was literally the most diverse school children picture I could find. Well, something for them to improve on hopefully!

Also another weak spot: unhappy families. You want happy families hugging on a couch? JACKPOT! But for families in crisis or divorcing, fuhgettaboutit. I found this:

So with some significant caveats about diversity, I highly recommend spending a few minutes poking around the piloted stock resources. Anything you download before the pilot expires (approx. December 15, 2015) will remain yours to use for free! 

Be sure to fill out this super fast feedback survey to help OIT decide if they should offer this service in the future!

What did you find useful on these sites?

While I can't promise you'll go viral...

I am willing to bet your number of views and shares will increase if you follow these tips:

1. Keep it short

A computer science professor at the University of Rochester found 3 to 5 minutes is optimal, and I always recommend to keep it under 10 minutes when possible. But that doesn’t mean you need to throw out great content -- just chunk it! Break up longer recordings into smaller, standalone videos.

But do boil the content down as much as possible. Here's why:

2. Create suspense or a need to know: pose a question or tease before you tell

3. Keep content fresh

Did you have any teachers growing up that showed the same old videos (or film strips) for decades?  Did dated hairstyles, old slang, or the obsolete equipment used to play it keep you from taking the video's content seriously?  Keep your material fresh to build trust and support engagement.

4. Make a list

Lists help people remember items in a sequence or a group, and successful websites like Buzzfeed use them a lot. They're alluring, reassuring, and can lead to deeper reading. (via Ann Fandrey, Alison Link, and Cristina Lopez's presentation The Cognitive Science of Clickbait.)

(But I don’t mean this kind of list!)

5. Show more than you tell: aim for a 3 to 1 ratio

6. Show up as an authentic person

Be on screen, be human, and use humor.  Amy is great at this!

Dress, speak, and act like you would in a seated class (or in the field) -- which includes remembering to tell stories that usually come out on the fly in-person.  Don’t be more formal than is necessary or natural.  Don’t be a perfectionist; none of us want to be an “on air personality” and it’s not fun to watch your own videos. Remember: small imperfections will humanize you, so try to see them as a positive thing and just don’t take yourself too seriously.

Just because people show up to our webinars, it doesn't mean they are listening, learning or even paying attention. In a recent Intercall study, 65% of people admitted to doing other work during a conference call. 27% of people admitted to falling asleep! Last week at Program Conference, participants in our "How to Host Awesome WebEx Webinars" workshop, came up with some great ideas for keeping people engaged (and awake!).

In the workshop, we showed most of the WebEx Training Center tools that are available for engaging participants and shared creative ways to use them: These include chat, annotate, whiteboard, quick poll, sharing, emoticons, polls, breakout rooms, Q & A and notes.

We demonstrated the annotation text tool in WebEx by inviting webinar participants to write down some common Don'ts and Do's when hosting webinars. Our lists were long but here are a few...

  • Host a WebEx meeting on a wireless connection (use a wired connection!)
  • Forget to record the meeting
  • Read from a script - present your information
  • Ignore your online participants 
  • Learn the WebEx tools
  • Broadcast your video/webcam
  • Engage your participants often 
  • Use pictures vs. text in your PowerPoint
  • Plan your webinar
Some people were surprised to hear they should engage their participants every 4 minutes. According to Becky Pluth, author of Webinars with Wow Factor, the average length of time a learner stays engaged before getting distracted and begins a new task is 4 minutes. Active learning requires thinking and involves the learner and compels them to read, write, type, reflect, problem-solve. laugh, etc.

One thing that riled people up during the workshop was learning that a WebEx Training Center meeting host can tell when participants are no longer paying attention. A red ! appears next to participants who have wandered away from the meeting window. This is a great cue for presenters to re-engage participants or ask if they need a break. For every 60 minutes you should take a 10 minute break.

Workshop participants used a one-hour webinar planning worksheet to walk through the components of a typical webinar and brainstorm activities and ways to interact with webinar participants.

Pre-presentation (when people are joining the webinar): Give people something to look at, listen to, think about or do. It gets them engaged right away. Ideas include puzzles, chat (where are they from, what do they already know about the content, etc), show topic related trivia, introduce them to the tools they will be using in WebEx, greet them verbally. One person in our workshop said they play music and have people chat answers to questions during this time.

Introduction: This can be both an introduction to the WebEx tools you will be using and introduction to presenters and other participants. Ideas include showing a map and have them "point" to where they are from (annotation tools), ask a yes/no question using the quick poll, chat to share one fact about the content

Content: Every 4 minutes, check in with your participants. Have them reflect, review, discuss, write, read, etc. You do not need to plan an activity every 4 minutes, just check in! Mix up your content by using more photos and less text.

Breaks: You should provide a 10 minute break every 60 minutes. Let people know you will be providing a break or they will take one on their own.

Evaluation: You don't have to save this until the end - check in throughout your presentation. Idea: Share a Qualtrics survey from within the WebEx window. If you use the Share > Web Content and drop in the survey URL, participants can fill out the survey right then and there!! Build in time for them to take the survey in your webinar instead of sending it with them at the end.

Wrap Up: Review content and have people share their takeaways in the chat or a shared Google document. Tip: if you use a shared Google document you need to set sharing rights to "public". Then in WebEx use the Share > Web Content option. Create a Wordle using their takeaway text. Or just use a Whiteboard and have people annotate with the text tool their takeaways.

One last tip: people in this workshop liked the e.ggtimer.com that I used during activities. In WebEx, use the Share > Web Content and type e.ggtimer.com. It counts down the amount of time you are giving people for the activity. They have some presets you can use (e.g. e.ggtimer.com/90 (for 90 seconds), e.ggtimer.com/5minutes, or e.ggtimer.com/morning)

For fun, check out: http://whattimeisitthere.info/

Here is the PowerPoint pesentation from our workshop.

Question for you. What are some ways you could use WebEx tools to engage your participants just before your webinar starts and during a webinar? Please share your ideas in the comments!!!