I've always found it frustrating when I join a meeting or webinar a few minutes late and miss important links or instructions shared in the chat before I arrived. And when I'm the one presenting, I end up pasting the same evaluation survey or handout link into the chat over and over as people trickle in.
Zoom recently added a feature that solves this exact problem: pinned chat messages. Hosts and co-hosts can now anchor a message as a banner at the top of the chat so everyone in the meeting or webinar can find it right away, even if they join late.
How to pin and unpin a message
In your Zoom meeting or webinar as the host or co-host, open Chat
Send a message to everyone in the meeting/webinar. Hover over the message you want to highlight, click the more options (...) icon, and select Pin for everyone.
If another message is already pinned, click Replace to swap in the new one.
To unpin: Click the more options (...) icon directly on the pinned banner (or on the original message) and select Unpin.
A few things to know
Update to version 7.2.0 or higher: Both you and your attendees need the Zoom Workplace app version 7.2.0 or higher to pin and view the banner. Need to update? Download the latest version from the
UMN Zoom Download Center Why you should use the Zoom Desktop App Hosts and co-hosts control the pin: Participants can click the banner to jump to the message or expand it if they joined late, but only hosts and co-hosts can pin or remove it.
One message, one session: Only one message can be pinned at a time, and it clears automatically when the session ends. Pinned messages also do not carry over into breakout rooms.
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